Multiple store Android SmartPOS impact
Retailers with several locations are feeling the impact of Android SmartPOS systems. Former employees of Ingenico and Verifone who are now working for PAX examine the trend of supermarkets and chain shops moving away from traditional PIN pads attached to checkout terminals in favour of Android-based, next-generation payment acceptance devices.
Retailers catering to large corporations have certain needs.
Most purchases made with a credit or debit card are handled by the biggest, so-called "Tier 1," retailers that operate a vast network of brick-and-mortar and online outlets. Tier 1 multi-lane retailers include grocery stores, which account for the majority of all transactions, as well as department stores, apparel stores, specialty shops, home furnishings stores, general merchandise stores, pharmacies, convenience stores, and discount outlets. Each location is uniquely designed, however, they all handle very high daily traffic via several payment lanes or acceptance points. Compared to micro- and small-sized enterprises, the demands and priorities of these Tier 1 multi-lane shops are different (compared to SMEs).
There is a notable distinction in that all POS and payment terminals must work in tandem with one another. EPOS stands for Electronic Point of Sale systems, updated registers that assist in managing and optimising corporate operations across a broad variety of sectors, from data gathering and accounting to product and inventory management and sales processing.
PAX's top strategic corporate goal over the last several years has been to increase its share of business from Tier 1 merchants, and the company has made substantial expenditures toward this goal.
We have staffed up with industry experts, developed cutting-edge solutions (such as the A35, an Android-based retail smart PINpad), and integrated with the leading payment gateways and retail commerce systems used by the world's largest retailers. As PAX Technology has a strong worldwide presence, we are able to deal with the fact that many of these stores are really branches of international corporations.
This article will argue that when it comes time to upgrade from ageing Verifone and Ingenico terminal estates, multi-lane merchants should go with PAX.Either we or a PSP/gateway/acquirer on behalf of the retailer may provide the devices for use in multi-lane stores as part of a larger merchant services arrangement.
Keep reading or get the PDF version here.
Compliance and security should be your main concerns.
Given the potentially disastrous and expensive effects of a data breach, we fully appreciate the need to take every precaution to safeguard our clients' brands and final consumers. In light of this fact, most major stores will think twice before taking a chance on a new vendor. The safety of our customers' financial data is PAX Technology's first concern. All of our payment solutions are fully PCI-DSS compliant and accredited to the highest international payment network and acquirer standards. Unique security capabilities, such as geolocation, that enable PCI chain of custody standards to be met are also provided to aid Tier 1 merchants.
Here are four points to emphasise:
By conforming to the most recent PCI PTS version 6 requirements, the PAX A35 Android Retail PINPad has a guaranteed service life all the way until 2030. This increases customers' ROI by allowing them to get more usage out of their equipment.
The Point-to-Point Encryption (P2PE) certifications of several apps running on PAX devices enable merchants to be removed from the PCI DSS scope. As a result, this results in substantial financial and administrative savings.
To avoid the hassle of sending devices back, PAX provides a PCI P2PE-certified Remote Key Injection (RKI) service for managing keys remotely. This allows for leeway and further savings.
To prove the reliability of our backend services and procedures, we obtained PCI DSS certification for MAXSTORE (formerly known as PAXSTORE), a sophisticated device management platform and appstore marketplace. This will help shops pass PCI DSS compliance tests more easily.
This blog post from before gives more information about our cutting-edge security measures.
Overall savings in expenditures
We understand that payment devices and PIN pads (PEDs) generally comprise a significant portion of the total cost of a payment modernization project for tier-one merchants because of the substantial investments they make in payment acceptance infrastructure.
By producing high-quality, reliable devices with fewer failures and offering next-generation remote estate management services via MAXSTORE, we help retailers reduce their total cost of ownership.
To put it simply, MAXSTORE eliminates the need for expensive and inconvenient swap-outs by allowing for the rapid and remote resolution of most problems, which in turn reduces the amount of "No Fault Found" and other returns, saving a tonne of money.
Due to its PCI PTS Version 6 certification and compatibility with the newest Android 10 operating system, the PAX A35 is a wise investment that will pay dividends in the long run and lower the cost of ownership.
These smart devices run Android, or more precisely, a special hardened and locked-down version called PayDroid OS, which allows them to manage multiple applications and value-added services (VAS) on a single device along with traditional payment applications without affecting certifications in most cases.
This maximises productivity while minimising the "lane" real estate or footprint and the number of necessary pieces of equipment. Several innovative multi-lane businesses have started to use VAS to get more people into their shops and make more money.
Better transaction speeds and user friendliness
We are familiar with the effects that long lines at the register may have on customer satisfaction, sales, floor traffic, the need for more staff, and other metrics important to retailers. Tier 1 merchants process a large volume of transactions per second; thus, even a little time reduction may rapidly add up to a significant amount of money.
The A35 from PAX is very powerful since it is powered by a faster ARM Cortex-A53 four-core 64/32-bit central processing unit (CPU) that allows dual processing of instructions and processing rates of 1.6 GHz; this is the single most important component in providing rapid transactions.
The PAX design is three to five years ahead of its time since it uses the same cutting-edge ARM CPU seen in the vast majority of modern smartphones. This is one of the many reasons why shops with more than one lane that use PAX upgrade their traditional PINpads to the A35 and the Paydroid (Android) operating system.
Consumers in a multi-lane setting must engage the payment device more directly (when compared to an SME merchant environment). That's why PAX built in a bigger screen, one that's at least 14% bigger than the competition. Our 4-inch capacitive colour touch screen is simple to use, allowing for faster reaction times and providing customers and staff with an intuitive UI similar to that of a smartphone, which helps to reduce the number of errors that might otherwise occur when there are longer customer lines.Customers may be targeted with relevant advertisements right at the register thanks to the high-tech, colourful screen.
Smart Point-of-Sale Devices Based on Android
When it comes to accepting payments in-store, top-tier stores often need a wide variety of terminal types to cover all the bases. The PIN Entry Devices (PED) will be used at stationary payment terminals, while the portable wireless terminals will be used for skipping the checkout line, helping sales associates, checking prices and stock, and in-store dining and parking. The desktop terminals will be used at customer service desks and franchise outlets, while the unattended modules will be used in self-service kiosks.
To meet the aforementioned demands, PAX provides the most comprehensive selection of Android SmartPOS devices for use with a single payment platform at major retailers:
Improvements to the A35 retail PINpad and the A920 portable wireless MiniPOS terminals A77 and A50 from SmartPOS
E-Series SmartECR SK-Series SmartKiosks A800 and A80 desktop SmartPOS IM30 Unattended Payment Terminal (UPT)
These models' ability to run the same software, provide the same interface, and share certifications results in significant software portability and consistency, estate management and back-office administration simplification, and, of course, significant cost savings.
PAX's Aries series of models, with optional graphometric signature and storage capabilities, is designed to meet the needs of multilane retailers in Southern and Eastern Europe who, like their North American counterparts, require exceptionally large landscape-oriented displays to accommodate large volumes of customer data entry and signature capture.
Multi-lane stores have better management options.
Top-tier merchants can't afford to be without up-to-date management analytics and centralised oversight of all of their devices. MAXSTORE provides these features and opens up new avenues of exploration.
Many cutting-edge features, made possible by PAX products, are boosting businesses' ability to bring in new customers and keep existing ones happy. The A35, for instance, has a front-facing camera that can scan QR codes for discounts and other payment options. We accept UnionPay, Alipay, and WeChat Pay because there are more and more Chinese tourists.
There are several value-added services (VAS) apps available on MAXSTORE, such as customer loyalty and charity contribution apps.
With the importance of the omni-channel concept for leading retailers in mind, PAX supports a wide range of cross-channel user journeys and transaction types, including Buy Online Pickup In-Store (BOPIS), Click & Collect, and Return in-store.
The A35 is compatible with a wide variety of product add-ons, including pole mounts and security tethers. In addition, this model offers Power Over Ethernet (POE), which allows the device to be powered directly via the Ethernet connection, eliminating the need for a dedicated power outlet and separate network data point at each checkout counter. The cost of increasing the number of switch ports in the network infrastructure and integrating extra data and power terminals at each checkout lane is typically more than the cost of the payment devices themselves in large Tier 1 installations.
Top-tier stores are increasingly using mobile acceptance devices, which allow for an "endless aisle" ordering system that eliminates the need for customers to wait in line. We're able to meet your needs; common choices include the PAX A77 with a built-in barcode scanner and the E600 Mini.
As seen through the eyes of PAX
In conclusion, there is a long list of requirements that must be met by payment acceptance devices for Tier 1 stores. Large investments made over the last several years have put us in a position where we can satisfy these standards.
PAX Technology places a premium on corporate safety, and our cutting-edge services help keep your business and its consumers safe. Everything made by PAX has been tested and approved to ensure it meets or exceeds all current global standards.
PAX Android SmartPOS have swiftly become the payment terminals of choice for SMEs, meaning readers will be engaging with PAX devices as part of their own retail purchasing experiences. Now is the best time to learn about the new and improved features that PAX has released for malls with more than one checkout lane.
This collection of seemingly little improvements may seem insignificant when compared to more conventional Linux PINPads, but taken as a whole, they provide significant value and set you apart in a big way.
Businesses that work with PAX benefit from our MAXSTORE estate management platform and our extensive selection of payment acceptance devices, which together provide unmatched performance, user experience, operational flexibility, administrative savings, marketing opportunities, and a lower total cost of ownership.
All of us here at PAX couldn't wait to tell you more about the benefits our cutting-edge goods and services can provide. It would be great if you could get in contact with us so we could talk and give you a demonstration.
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